Right of with­draw­al for consumers

(A con­sumer is any nat­ur­al per­son who enters into a legal trans­ac­tion for pur­pos­es that are pre­dom­i­nant­ly nei­ther com­mer­cial nor self-employed).

Can­cel­la­tion pol­i­cy goods

Right of withdrawal

You have the right to can­cel this con­tract with­in four­teen days with­out giv­ing any reason.

The with­draw­al peri­od is four­teen days from the day,

• on which you or a third par­ty named by you, who is not the car­ri­er, have tak­en or has tak­en pos­ses­sion of the goods, pro­vid­ed that you have ordered one or more goods as part of a uni­form order and these are or will be deliv­ered uni­form­ly, or
• on which you or a third par­ty named by you, who is not the car­ri­er, have tak­en pos­ses­sion of the last goods or has tak­en pos­ses­sion of the last goods, if you have ordered sev­er­al goods in the con­text of a uni­form order and these are deliv­ered sep­a­rate­ly, or
• on which you or a third par­ty named by you, who is not the car­ri­er, have tak­en pos­ses­sion of the last par­tial ship­ment or the last piece, if you have ordered goods that are deliv­ered in sev­er­al par­tial ship­ments or pieces, or
• on which you or a third par­ty named by you, who is not the car­ri­er, have tak­en pos­ses­sion of the first goods or has tak­en pos­ses­sion of the first goods, if you have con­clud­ed a con­tract for the reg­u­lar deliv­ery of goods over a fixed peri­od of time.

To exer­cise your right of with­draw­al, you must inform us of your deci­sion to with­draw from this con­tract by means of a clear dec­la­ra­tion (e.g. a let­ter sent by post, e‑mail). You can use the attached sam­ple with­draw­al form for this pur­pose, but it is not manda­to­ry. You can also use the mod­el with­draw­al form or anoth­er clear state­ment on our web­site https://asta.hs-heilbronn.de/widerrufsbelehrung/ fill out and sub­mit elec­tron­i­cal­ly. If you make use of this option, we will send you a con­fir­ma­tion of receipt of such revo­ca­tion with­out delay (e.g. by e‑mail).

In order to com­ply with the with­draw­al peri­od, it is suf­fi­cient that you send the noti­fi­ca­tion of the exer­cise of the right of with­draw­al before the expiry of the with­draw­al period.

Con­se­quences of the revocation

If you revoke this con­tract, we shall reim­burse you all pay­ments we have received from you, includ­ing deliv­ery costs (with the excep­tion of addi­tion­al costs result­ing from the fact that you have cho­sen a type of deliv­ery oth­er than the most favor­able stan­dard deliv­ery offered by us), with­out undue delay and no lat­er than with­in four­teen days from the day on which we received the noti­fi­ca­tion of your revo­ca­tion of this con­tract. For this repay­ment, we will use the same means of pay­ment that you used for the orig­i­nal trans­ac­tion, unless express­ly agreed oth­er­wise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have pro­vid­ed proof that you have returned the goods, whichev­er is the earlier.

You must return or hand over the goods to us imme­di­ate­ly and in any case no lat­er than with­in four­teen days from the day on which you noti­fy us of the revo­ca­tion of this con­tract. The dead­line is met if you send the goods before the expiry of the peri­od of four­teen days.

You bear the direct costs of return­ing the goods.

You only have to pay for any loss of val­ue of the goods if this loss of val­ue is due to the han­dling of the goods which is not nec­es­sary for the inspec­tion of the con­di­tion, prop­er­ties and func­tion­ing of the goods.

Sam­ple can­cel­la­tion form

(If you want to can­cel the con­tract, please fill out and return this form).

Can­cel­la­tion pol­i­cy services

Right of withdrawal

You have the right to can­cel this con­tract with­in four­teen days with­out giv­ing any reason.

The with­draw­al peri­od is four­teen days from the date of con­clu­sion of the contract.

To exer­cise your right of with­draw­al, you must inform us of your deci­sion to with­draw from this con­tract by means of a clear dec­la­ra­tion (e.g. a let­ter sent by post, e‑mail). You can use the attached sam­ple with­draw­al form for this pur­pose, but it is not manda­to­ry. You can also fill out and sub­mit the mod­el with­draw­al form or anoth­er clear dec­la­ra­tion elec­tron­i­cal­ly on our web­site https://asta.hs-heilbronn.de/widerrufsbelehrung/. If you make use of this option, we will send you con­fir­ma­tion of receipt of such revo­ca­tion with­out delay (e.g. by e‑mail).

In order to com­ply with the with­draw­al peri­od, it is suf­fi­cient that you send the noti­fi­ca­tion of the exer­cise of the right of with­draw­al before the expiry of the with­draw­al period.

Con­se­quences of the revocation

If you revoke this con­tract, we shall reim­burse you all pay­ments we have received from you, includ­ing deliv­ery costs (with the excep­tion of addi­tion­al costs result­ing from the fact that you have cho­sen a type of deliv­ery oth­er than the most favor­able stan­dard deliv­ery offered by us), with­out undue delay and no lat­er than with­in four­teen days from the day on which we received the noti­fi­ca­tion of your revo­ca­tion of this con­tract. For this repay­ment, we will use the same means of pay­ment that you used for the orig­i­nal trans­ac­tion, unless express­ly agreed oth­er­wise with you; in no case will you be charged for this repayment.

If you have request­ed that the ser­vices begin dur­ing the with­draw­al peri­od, you shall pay us a rea­son­able amount cor­re­spond­ing to the pro­por­tion of the ser­vices already pro­vid­ed up to the time you noti­fy us of the exer­cise of the right of with­draw­al with respect to this con­tract com­pared to the total scope of the ser­vices pro­vid­ed for in the contract.

Sam­ple can­cel­la­tion form

(If you want to can­cel the con­tract, please fill out and return this form).